I used these products 3-4 times recently and I feel it gave me a chemical burn on my cheeks/face. This is not suited for extremely sensitive skin with rosacea. I really wanted to love these products but it was a waste of money for me. My skin broke out, turned completely red, and produced heat after using the cleansing facial foam wash. The toner is also wayyy too strong. Too much fragrance. I had to wash everything off of my face immediately. I emailed this company and asked if I should continue using these products, and if this reaction is normal?? but still waiting on a response. I have emailed twice now- and nothing ! Buyer beware - there are no refunds or exchanges either. Now I’m back to ground zero in finding a skincare system that doesn’t destroy the little clear skin I have left.
Hi Colleen, Thank you for your reply. I did email you back but did not get a response from you. I had asked if the pictures you showed me were right after using the products or if it had been a while? Our products were developed for very sensitive skin and we do not use fragrance in the toner. What you smell is the natural scent of the hydrosol that we use and the aloe juice. I am happy to work through this with you if you would like me to call you. With rosacea and very sensitive skin, sometimes it can get worse before getting better, we are able to help you work through that. Let me know if you would like me to jump on a call with you and help get this resolved. -Ativo Skincare
These products are amazing. My skin feels so much more moisturized and the redness is definitely diminishing.